Unlocking an additional license track on Beauty Pro Exam is a one-time payment (currently $9 or $19/month) — not a subscription, and you won't be charged again for that track. This page explains how refunds work.
7-Day Money-Back Guarantee
If you're not satisfied with a track you've unlocked, email us within 7 days of your purchase and we'll issue a full refund, no questions asked. Once refunded, access to that track's paid content will be removed from your account.
How to Request a Refund
Email support@beautyproexam.com with:
- The email address on your account
- Which track you'd like refunded
- Roughly when you purchased it
We'll confirm and process the refund through Stripe. Refunds typically appear on your original payment method within 5–10 business days, depending on your bank or card issuer.
After 7 Days
Refund requests made after the 7-day window are reviewed case-by-case — for example, if you were charged in error or experienced a technical issue that prevented you from using the track. Reach out and we're happy to take a look.
Duplicate or Mistaken Charges
If you were accidentally charged twice for the same track, or believe a charge was made in error, contact us right away and we'll correct it promptly.
Contact Us
Questions about a purchase or refund? Email support@beautyproexam.com and we'll get back to you.
This is our current refund policy and may be updated over time; the version in effect at the time of your purchase applies to that purchase. This page is provided for general informational purposes and does not constitute legal advice.